Ways to Contact Us

We want to make sure you get the help you need from Sanctuary. Check out the options below to find the right team to help you with your query.

Order & Account Queries

If you've placed an order with us online or have a question related to your Sanctuary UK account, our expert team are on hand to help. Please CLICK HERE to view our FAQ's and ways to contact us. If you need to write to us, please contact: Sanctuary Customer Service Department,  1-2 The Stables Gadbrook Park, Northwich, CW9 7RA

Product & Experience Enquiries

If it’s not order related, and you’re looking for more information specifically about Sanctuary products, or you want to tell us about your own Sanctuary Spa experience, CLICK HERE or email info.uk@sanctuary.com to get in touch with the Sanctuary team. Direct communication is also available through our Live Chat feature on site.