Ways to Contact Us

We want to make sure you get the help you need from Sanctuary. Check out the options below to find the right team to help you with your query.

Order & Account Queries

Telephone: 0800 0463151
Address: Sanctuary Customer Service Department,  1-2 The Stables Gadbrook Park, Northwich, CW9 7RA
Click to see our FAQ's

Product & Experience Enquiries

Email: info.uk@sanctuary.com
Telephone: 01442 430367
Direct communication is also available through our Live Chat feature on site.